I think ours arrived with the wrong stem pieces, one shorter and two the same length. The pieces when assembled were too long for the handle/rod attachment. My husband was able to modify the bottom tray at bit to allow it to fit but it is a little wobbly and uneven.

My tray arrived with a damaged tier. I reached out and then shared photos as requested. They assured me I would receive a new tier to replace the warped one. There’s been no communication back despite my reaching out again to inquire (ordered almost a month ago).
Other than that, cute tray. It’s big though! Wish I’d ordered the 2 tier simply due to size. But for now I’d settle for a non warped tier so I can use the one I have.

Really nice 3 tier tray. Exceeded my expectations. Highly recommend!

Returned because it was too large and not
Very stable. Seemed wobbly after assembly.

I bought both the two and three tiered trays in white and brown and I love them both! Shipping time was good and they were easy to assemble. If I could, I would probably put them in every room in the house!